Kuzmin, the mayor of Megion, Russia has found a great way to increase productivity and make a positive, proactive workforce: fire whiny bureaucrats!
The mayor made a list of forbidden phrases that kill morale and productivity, and hung the list outside his office door. The phrases include:
"I don't know"
"What can we do?"
"It's not my job"
"I'm having lunch"
"There is no money"
"I was away/sick/on vacation"
Courtesy of the AP:
"Town authorities are there to make town residents' life comfortable and prosperous," Kuzmin, a trained oil engineer who studied business administration in Canada, said in a statement posted on the town Web site. "Town officials must work out mechanisms to solve and remove problems, not to avoid them."
Officials who disobey the ban while in the mayor's office "will near the moment of their departure," the statement said.
Providing the mayor with wrong or incomplete information, or being late in reporting important information will be considered an attempt to undermine his work, it said.
Anna Borovikova, the mayor's chief of staff, said the novel approach has improved discipline.
"Before, it was so easy to say `I don't know.' Now before reporting to the mayor we prepare several proposals on how one or another problem can be solved," Borovikova said.
Go figure! Maybe we could have Kuzmin tour the country talking to our bureaucrats...